At Cut & Polished, we aim to deliver your upcycled treasures with care and efficiency. We currently offer standard shipping within Ireland for all our products. Standard Shipping Standard shipping is our default shipping method for all orders within Ireland. Your order will be carefully packaged and shipped via a reliable courier service. Standard shipping typically takes 3-5 business days to arrive after your order has been processed. Shipping Rates We offer a flat shipping rate of €6 for all standard shipping orders within Ireland. This rate applies regardless of the number of items in your order. Order Processing We typically process orders within 1-2 business days. Once your order has been processed, you will receive a shipping confirmation email with tracking information. Delivery Exceptions Please note that delivery times may vary due to unforeseen circumstances such as extreme weather conditions or courier delays. We will make every effort to keep you informed of any potential delays. International Shipping We currently do not offer international shipping. We apologize for any inconvenience this may cause. Questions or Concerns If you have any questions or concerns regarding our shipping policy, please feel free to contact us at [ccutandpolishedorders@gmail.com We are always happy to assist you.

Return Policy At Cut & Polished, we want you to be completely satisfied with your upcycled products. If for any reason you are not happy with your purchase, you may return it for a refund or exchange within 14 days of receiving your order. Eligibility for Returns To be eligible for a return, your item must be in its original condition, unused, and undamaged. It must also be in the original packaging, including any tags or labels. How to Return an Item To initiate a return, please contact us at [email protected] with your order number and the reason for your return. We will provide you with instructions on how to return your item. Refunds Once we receive your returned item and confirm its condition, we will issue a full refund to your original payment method. Please allow up to 5 business days for the refund to be processed. Exchanges If you wish to exchange your item for another product, please contact us at [email protected] We will check for availability and provide you with instructions on how to proceed with the exchange. Exceptions Please note that personalized items or items purchased through our "Bring Your Own Bottle" service are not eligible for returns or exchanges due to their custom nature. EU and Irish Consumer Rights In accordance with EU and Irish consumer protection laws, you have the right to cancel your order within 14 days of receiving your goods without giving any reason. This is known as the "cooling-off period." If you decide to cancel your order during this period, you will receive a full refund, including the original shipping cost. Questions or Concerns If you have any questions or concerns regarding our return policy, please feel free to contact us at ccutandpolishedorders@gmail.com We are committed to providing you with a hassle-free return experience

We hope this information has been helpful. If you have any further questions or require additional assistance, please don't hesitate to contact us directly. Our dedicated customer support team is always happy to help. Contact Us: Email: ccutandpolishedorders@gmail.com Social Media: Instagram: @cutandpolished